We’d love to hear from you

Before you email us, take a quick look at our Bookings F.A.Q.

  • Email (24/7):  info@canterburykayaking.co.nz
  • Phone Sam (August – April): +64 27 316 3879.

Bookings F.A.Q.

What dates do you have available?

Check our Online Calendar for all date options and current availability including number of spots remaining.

Do you rent kayaks for Coast to Coast Race 2020?

Yes we have a small fleet. These boats will not be offered for rental until around September. Please email us to go on the waitlist.

The course / trip I want to book is sold out. Is there still a way to get on this date?

Feel free to contact us anyway to register your interest. We may be able to add another coach to increase available spots, or we can simply add you to the wait-list (people do cancel from time-to-time). Getting a group of 2-4 friends together may increase your chances of us being able to create a custom date for you provided enough notice is given.

How do I make a booking?

Step 1. Go to our Course Calendar and click on the date you want.

Step 2. Choose your hire options and the number of spots you need. Enter your participant/s details and click “add to basket”.

Step 3. Continue to the Checkout Page to enter your billing information and pay with your credit or debit card.

Step 4. Once payment is processed, we will email you a confirmation and information pack within 12 hours.

How do I book multiple dates at once?

From our Online Booking Calendar, simply add your first booking to the basket, then return to the calendar to add addition dates.

How do I book for multiple participants at once?

When entering your participant information, simply adjust the quantity field using the + & – buttons to the number of people you wish to book. Do this before you click “Add to Basket”.

Where can I get more information about a course or trip before I book it?

You can get all the specific details about a course or trip (including timings, location, required gear, etc.) here on our website. Navigate from the main menu “KAYAK SCHOOL” to the course or trip you’re interested in, then click the “DOWNLOAD INFO PACK” link to view or save the PFD document.

I have just booked online but not heard anything yet. When will I get confirmation of my booking?

We try to have all online bookings processed within 12 hours (usually overnight). If you haven’t received any emails from us after 12 hours, please contact us and we’ll get right onto it.

Can you pencil me in?

Sorry, we do not take pencil bookings. Spaces are strictly limited and we only accept bookings with payment.

Can a pay a deposit now and the rest later?

We like to keep our booking process as simple as possible. We prefer to take all bookings through our website with a single credit card payment. However, we do understand this can be difficult for some people. If this is you then please email us and we might be able to help.